Trust

Trust: "Trust To be successful, e-government projects must build trust within agencies, between agencies, across governments, and with businesses, NGOs and citizens. When conceptualizing e-government, developers often do not realize the many boundaries, both physical and administrative, that the proposed project will cross. Yet, the success of e-government often comes down to building trust and common understanding with the variety of players early in the process. The biggest concern for most parties is that change brought about by a new system will negatively impact them. Almost every successful e-government project is a case example in building trust."