egov -- The Official Web Site of the President's E-Government Initiative

egov -- The Official Web Site of the President's E-Government Initiative: "Expanding E-Government is the President’s goal of utilizing technology to improve how the Federal Government serves you, citizens, businesses and agencies alike. This website provides an overview of the program, the Presidential E-Government Initiatives and the Federal Enterprise Architecture. Please discover the many ways Federal employees are serving citizens, businesses and local communities via E-Government."

Trust

Trust: "Trust To be successful, e-government projects must build trust within agencies, between agencies, across governments, and with businesses, NGOs and citizens. When conceptualizing e-government, developers often do not realize the many boundaries, both physical and administrative, that the proposed project will cross. Yet, the success of e-government often comes down to building trust and common understanding with the variety of players early in the process. The biggest concern for most parties is that change brought about by a new system will negatively impact them. Almost every successful e-government project is a case example in building trust."

Understanding New Models of Collaboration for Delivering Government Services:

Understanding New Models of Collaboration for Delivering Government Services:

Sharon S. Dawes and Lise Prefontaine

Communications of the ACM, Volume 46, Number 1, January 2003, pp 40-42
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Abstract: In the last decade, countries all over the globe have sought to deliver public services through new working relationships among governments and private and nonprofit organizations. The defining characteristic of these collaborations is the voluntary combination of separate organizations into a coherent service delivery system supported by advanced IT.

This article presents a summary of an international research project that is studying eleven of these collaborations.

Theme; Collaboration & Integration; Overview

Theme; Collaboration & Integration; Overview: "Overview Very few service needs (such as health care) or important public issues (such as environmental quality or domestic security) can be addressed by single organizations acting alone. Many of our needs as a society demand that perspectives, information, and other resources be shared across organizational and jurisdictional boundaries. In some cases, agencies or levels of government need to integrate their work processes and information flows into complex joint operations. Increasingly, these organizational networks also involve private businesses or nonprofit organizations. Information technology is an essential part of these initiatives, but it must be applied in the context of well understood political, organizational, and economic concerns."